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Get in touch with FitAssist

Have a question, feedback, or need help? We'd love to hear from you. Our team typically responds within 24 hours.

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For general questions and support:
hello@fitassist.app

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@FitAssistApp

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We aim to respond to all messages within 24 hours on weekdays. Weekend responses may take slightly longer.

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FAQ

Frequently Asked Questions

Quick answers to common questions about FitAssist.

Is FitAssist completely free?
Yes — FitAssist is 100% free. You create an account, fill in your details, and receive your complete personalized diet plan, exercise schedule, and health report at no cost. All PDF downloads are also free.
Are the plans medically safe?
FitAssist plans are based on established nutritional science and exercise physiology guidelines. However, they are for informational purposes only and do not constitute medical advice. Always consult your healthcare provider before making significant dietary or exercise changes, especially if you have medical conditions.
Is my health data private?
Yes. All your data is stored locally in your browser using localStorage. We do not have servers that receive or store your personal health information. Your data never leaves your device.
How accurate are the calorie and macro calculations?
We use the Mifflin-St Jeor formula for BMR (the most clinically validated equation) and standard ACSM activity multipliers for TDEE. These are accurate within ±10% for most people. Body fat estimates from BMI are approximate — a DEXA scan is recommended for precision.
Can I update my information and regenerate?
Absolutely. Click "New Assessment" in your dashboard at any time. You can generate as many plans as you like. Your previous reports are saved in "My Reports" so you can track progress over time.
Do the plans account for medical conditions?
Yes. When you select medical conditions during the assessment (diabetes, hypertension, PCOS, etc.), the generated plans are adapted with specific recommendations and cautions for each condition. However, medical diagnosis and treatment remain your doctor's responsibility.